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Quick Answer
Jay Malone CDJR in Hutchinson, MN picks up your vehicle, services it, and brings it back — free inside Hutchinson city limits, with no charge for the transportation. There is no lead time: we keep drivers on staff, so we can usually collect the same day you call. The vehicle has to start and be safe to drive; a vehicle that will not run needs a roadside or tow event instead. Jeep, Ram, Dodge and Chrysler are what we specialize in, but our shop services all makes and models, and pickup and delivery is available either way. Call (320) 587-4748 or schedule online.
Your Truck Doesn't Have to Sit in Our Lot
While You Lose a Day of Work
Free pickup and delivery inside Hutchinson city limits. We collect your Ram, Jeep, Dodge or Chrysler from your driveway, shop, jobsite or field, service it with Mopar Certified technicians, and return it. No lead time — we have drivers ready.
🚚Free Inside Hutchinson City Limits
⏱No Lead Time — Drivers on Staff
🔧Mopar Certified Technicians
🔑Key Handoff or After-Hours Drop
🏆Voted Best Auto Mechanic — Hutchinson
Four Steps
How Pickup & Delivery Works at Jay Malone CDJR
You never come to us. The whole thing happens around your schedule instead of ours.
1
Call or Book Online
Tell us the address, what the vehicle needs, and when you want it gone. Because we staff our own drivers, there is no waiting list for a pickup slot — same day is normal.
2
We Collect the Vehicle
Home, shop, jobsite, farm or office — anywhere inside Hutchinson city limits. Hand the keys over, or leave them and we will find them. Your call.
3
We Service and Call You
Mopar Certified technicians do the work at our Highway 7 shop with genuine Mopar parts. Every vehicle gets the 37-point inspection. We call with findings and a price before anything beyond the approved work happens.
4
We Bring It Back
Returned to where we got it — or somewhere else inside city limits if your day moved. Just tell the driver.
You Don't Have to Be Standing There
This is the part most people ask about, so here it is plainly: we work around however you want to handle the keys. Nobody has to take time off to meet a driver.
Option 1
Hand the keys over
Meet the driver, hand off the keys, sign nothing complicated. Takes about a minute.
Option 2
Leave them where we can get them
Tell us where the keys are when you book. Plenty of our customers are out on a jobsite or in the field when we come by and never see the driver at all.
Option 3
Use the after-hours key drop
We have a key drop at the dealership for anything outside our 7:30am–5:30pm weekday window. Works both directions — drop before, collect after.
What Qualifies for Pickup & Delivery — and What Doesn't
We would rather tell you the limits up front than have a driver turn around in your driveway.
Yes — we can pick it up
- ✓Oil and filter changes, fluid service
- ✓Tire rotation, balance, alignment, seasonal changeover
- ✓Brake inspection, pads, rotors, fluid
- ✓Battery testing and replacement — if it still starts
- ✓Cummins and EcoDiesel maintenance, DPF service
- ✓Jeep 4xe and hybrid high-voltage service
- ✓Recall and warranty repair
- ✓Diagnostics on a driveable fault — a noise, a light, a shift quality complaint
- ✓Any make or model, not just Jeep, Ram, Dodge and Chrysler
No — this needs a tow or roadside event
- ×A vehicle that will not start or will not move. Our drivers drive vehicles; they do not tow them. A dead battery, a no-crank, a vehicle stuck in park — that is a roadside or tow event, and we will help you arrange one.
- ×Anything unsafe to drive on the road. Grinding brakes with no pedal left, a flat, a vehicle that overheats in a mile. Call us and we will tell you honestly which side of the line you are on.
- ×Collision damage. Our body shop is on site, but collision vehicles are handled through the body shop, not through service pickup and delivery. Ask when you call.
- ×Addresses outside Hutchinson city limits for the free service — though see below, because we may still be able to work something out.
Not sure whether your vehicle is driveable enough? Call (320) 587-4748 and describe what it is doing. A two-minute conversation beats a wasted trip for both of us.
Why It Matters Here
When the Truck Is the Business, a Day in the Shop Costs Real Money
A Ram 2500 that hauls, a 3500 that pulls a trailer six days a week, a Wrangler that gets a crew to a site — around Hutchinson these are not commuter vehicles. They are how the work gets done. Losing one for a morning is not an inconvenience, it is a scheduling problem, and for a lot of our customers it is a billing problem too.
That is the reason pickup and delivery exists here. Not as a luxury add-on — as a way to get required maintenance done on a working vehicle without pulling anyone off the job to sit in a waiting room. Diesel oil and filter intervals, DPF service, the 37-point inspection that catches the thing before it strands you: all of it can happen while you keep working.
And because Brady Forst's team has Mopar's factory diagnostic software and genuine Mopar parts on the shelf, a vehicle that comes in this way is not getting a lesser version of the service. It is the same bay, the same technicians, the same parts as a vehicle that drives itself in off Highway 7.
Brady Forst runs our service department. His Mopar Certified team handles every pickup and delivery vehicle personally.
When Pickup & Delivery Is Worth Using
These are the calls we actually get, not hypotheticals.
You can't step away from the operation
Planting, harvest, a build that has a crew waiting on you. The Ram needs its service interval and there is no day in the calendar to give it. We take the vehicle, you stay where you are.
It's the only vehicle in the household
One vehicle, two jobs and a school run does not leave room for a shop visit. Pickup and delivery means you are without it for the work window only, not for the round trip on either end.
It's January in Minnesota
Waiting outside for a ride at 15 below is a reason people put off maintenance until something breaks. This removes that reason entirely — which is exactly when we would rather see the vehicle.
You work from home
No commute means no natural window to drop a vehicle off. Leave the keys, keep your calls, get it back the same day in most cases.
There's a recall you keep postponing
Recall work is free and pickup is free, so the only cost left is your time — and this removes that. If you have an open recall on a Jeep, Ram, Dodge or Chrysler, this is the easiest way to close it out.
You just don't want to make the trip
That is a complete reason. You do not owe us an explanation for using a service we offer for free.
Where Free Pickup & Delivery Is Available
Free pickup and delivery is available inside Hutchinson city limits. We are specific about that on purpose — a boundary we can actually keep is worth more to you than a vague radius we cannot. If you are outside city limits, call us. We may still be able to work something out, and we will tell you on the phone rather than leaving you guessing.
Inside City Limits
Hutchinson, MN
Free pickup and delivery, no charge and no minimum service amount. Book online or call.
Outside City Limits
Call Us
We will tell you what we can do for your address. Sometimes we can make it work.
(320) 587-4748Communities our service department serves
Customers drive to our Highway 7 shop from across central Minnesota. Free pickup and delivery is a Hutchinson city-limits service, but the service department itself is open to all of these communities — and we open at 7:30am on weekdays, which is earlier than most shops in the area, so an early drop-off usually beats a mid-day one.
HutchinsonGlencoeLitchfieldDasselSilver LakeWinstedLester PrairieBrowntonWaconiaWillmarKimballPaynesvilleAnnandaleHoward LakeWatertownNew Ulm
Who Is Actually Coming to Get Your Vehicle
Our own people. Not a contracted transport company, not a rideshare driver, not a third-party vendor that also moves vehicles for four other dealerships. It is somebody from our service team or one of our drivers — the same staff you would hand the keys to at the counter. They work here, they are insured through us, and they answer to Brady.
That is also why there is no lead time. We are not booking a slot with an outside service; we keep drivers on staff, so when you call and ask for a pickup today, the answer is usually yes.
Jay Malone Motors has been family-owned in Hutchinson since 2005. The people driving your vehicle live here. That is the whole reason this works as a free service in a town this size — our reputation in this community is the only collateral we have, and it is worth more to us than a delivery fee.
— Jay Malone CDJR Service Department · 1165 Highway 7 West, Hutchinson, MN 55350
What We Can Do While We Have It
Any of these can be booked with pickup and delivery.
Pickup & Delivery FAQ — Jay Malone CDJR, Hutchinson MN
Twenty questions our service department actually gets asked about pickup and delivery.
Is pickup and delivery free for Jeep, Ram, Dodge and Chrysler owners at Jay Malone CDJR?
Yes. Inside Hutchinson city limits there is no charge for the pickup or the delivery, and no minimum service amount you have to spend to qualify. You pay for the parts and labor on the service itself, exactly what you would pay if you drove the vehicle in yourself. The transportation is free.
Do I have to drive a Jeep, Ram, Dodge or Chrysler to use pickup and delivery?
No. Jeep, Ram, Dodge and Chrysler are what our Mopar Certified technicians specialize in, but our shop services all makes and models, and pickup and delivery is available regardless of what you drive. If you own a Chevrolet, a Toyota or anything else and you live inside Hutchinson city limits, you can still use it.
What is the free pickup and delivery area for Jay Malone CDJR?
Inside Hutchinson city limits. That is the boundary we can commit to reliably, which is why we state it as a city limit rather than a mileage radius. If your address is outside city limits, call (320) 587-4748 — we may still be able to arrange something, and we would rather tell you on the phone than have you wonder.
How far ahead do I need to schedule a pickup?
There is no lead time requirement. We keep our own drivers on staff rather than booking through an outside transport service, so a same-day pickup is normally possible. Call (320) 587-4748 in the morning and there is a good chance the vehicle is gone before lunch.
Do I need to be home when the driver arrives?
No. A lot of our pickup and delivery customers never meet the driver at all — they are out on a jobsite, in the field, or at work. Tell us where the keys will be when you book, and we will handle it from there.
Can I leave the keys somewhere if I am at work or out in the field?
Yes. Hand them to the driver, leave them somewhere you tell us about, or use the after-hours key drop at the dealership — whichever you prefer. The key drop works in both directions, so you can drop keys before we open or collect the vehicle after we close.
Who picks up my Ram or Jeep — a third-party service or your own people?
Our own people. It is somebody from our service team or one of our drivers, employed by Jay Malone Motors and reporting to service manager Brady Forst. We do not hand your vehicle to a contracted transport company or a rideshare driver.
Can you pick up a vehicle that will not start or will not shift?
No. Pickup and delivery means one of our people drives your vehicle to the shop, so it has to start and be safe to drive. A no-crank, a dead battery, a vehicle stuck in park or anything that cannot move under its own power needs a roadside or tow event instead. Call (320) 587-4748 and we will help you arrange one — and we can still do the repair once it is here.
Can I use pickup and delivery for Cummins or EcoDiesel service?
Yes, and it is one of the best uses for it. Diesel oil and filter service and DPF work take longer than a gas oil change, and a Ram 2500 or 3500 is usually a working truck you cannot afford to park at a dealership for half a day. We collect it, our Mopar Certified technicians do the work, and it comes back to you.
Can I use pickup and delivery for a Jeep 4xe or hybrid?
Yes. We service Jeep 4xe high-voltage systems at our Hutchinson shop, and a 4xe is eligible for pickup and delivery like any other driveable vehicle. Mention the 4xe when you book so the right technician and equipment are scheduled.
Does pickup and delivery cover recall and warranty work?
Yes. Recall and warranty repairs are eligible, and this is the easiest possible way to get an open recall closed out — the repair costs nothing, the pickup costs nothing, so the only thing standing between you and a completed recall is a phone call. Give us your VIN and we will check what is open on your vehicle.
Will my vehicle get the 37-point inspection if it comes in through pickup and delivery?
Yes. Every vehicle that comes through our service department gets the 37-point inspection, whether you drove it in or we collected it. You get the results either way, along with what is urgent and what can safely wait.
Are genuine Mopar parts used on pickup and delivery vehicles?
Yes. Nothing about the service changes because we collected the vehicle instead of you delivering it. Same bay, same Mopar Certified technicians, same genuine Mopar parts, same Mopar factory diagnostic software, same warranty coverage on the work.
How long will Jay Malone CDJR have my vehicle?
For routine maintenance — oil change, tire rotation, inspection — it is normally back the same day. Brake work, diagnostics or a repair that needs a part ordered can take longer, and we tell you what to expect when we call with findings rather than leaving you to guess.
Will someone call me before any work is done?
Yes. We inspect, we quote, and we do not proceed past what you approved without talking to you first. Brady's team explains what was found, what it costs, what is urgent and what can wait until the next visit. You are never handed a surprise invoice when the vehicle comes back.
Can you return my vehicle to a different address than you picked it up from?
Usually yes, as long as the second address is also inside Hutchinson city limits. Tell the driver or call the service department while we have the vehicle. If your day moved, ours can move with it.
What if I live outside Hutchinson city limits?
Call (320) 587-4748 and ask. The free service is a city-limits program, but we may be able to work something out depending on your address and the day. Our service department serves Glencoe, Litchfield, Dassel, Silver Lake, Winsted, Lester Prairie, Brownton and the surrounding communities, and we open at 7:30am on weekdays — earlier than most shops in the area — if an early drop-off turns out to be the better option.
Is the Jay Malone CDJR service department open on Saturday?
No. Our service hours are Monday through Thursday 7:30am to 5:30pm and Friday 7:30am to 5:00pm, closed Saturday and Sunday. Pickup and delivery is one way around that limitation — we can collect the vehicle on a weekday while you are at work, so a closed Saturday stops mattering.
Is there a limit on how often I can use pickup and delivery?
No set limit. Customers use it for every oil change, and that is fine with us — a vehicle that gets serviced on schedule is cheaper for you and easier for us than one that only shows up when something has already broken.
Can I get a loaner instead of pickup and delivery?
Loaner availability depends on the day and the type of repair, so call (320) 587-4748 and ask rather than assuming either way. For most maintenance, pickup and delivery is the faster answer — there is no paperwork and no trip to the dealership to collect a loaner.
Book a Pickup — We Can Usually Come Today
Free inside Hutchinson city limits. No lead time, no delivery fee, no trip to the dealership. Tell us the address and where the keys are.
Service Hours Mon–Thu 7:30am–5:30pm
Fri 7:30am–5:00pm
Closed Sat & Sun
Fri 7:30am–5:00pm
Closed Sat & Sun
Location 1165 Highway 7 West
Hutchinson, MN 55350
Hutchinson, MN 55350
Service Department (320) 587-4748
Jeep · Ram · Dodge · Chrysler
All makes and models
Jeep · Ram · Dodge · Chrysler
All makes and models